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  • How do I get started?
    Boston Kalia Custon Curtain Process Free measurement and quotation by Kalia Designer View samples and choose fabrics & colors Customized curtains (3-5 days) Produce custom curtains (3-5 days) On-site installation & service acceptance 🌟Customer service phone: 857-265-8661 🌟Kalia official website: www.kaliatextile.com Kalia product series: Drapery Blinds Shades (Roman shades, sheer shades, zebra shades, etc.) Shutters
  • How do I contact you?
    Wechat: KALIATEXTILE Phone: 8572658661 REQUEST FREE MEASURED
  • Can I return my window treatment if I am unhappy with it?
    If you receive something that you don't like, we wil do everything possible to rectify the issue. For starters, we wi remake or repairthe product to yourliking.lif you simply feelyou selected the wrong product or material,we wil let you choose something else andgive you 40% off the new product (ofer valid for 30 days after your installationl. Bottom line, it is our mission to satisfy each andevery customer and we will do whatever is necessary to accomplish that goal.
  • When will my card be charged for my order?
    Because every product is custom made and because we have such aggressive lead times – production begins as soon as you place your order. Therefore, we are required to charge your credit card as soon as you place your order.
  • Do you supply all the necessary components for installation?
    Yes. All components are included as well as step by step instructions. You can call us to walk you through the process or you can sign up for one of our professionals to install your treatment for you.
  • What type of product warranty do you have?
    All products carry a limited lifetime warranty. We wil repair or replace any product due to workroom error so long as the product is not misused and abused. Replacement must be for the same window as the original order.
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